Terms of Service (Practitioners)

The Holohabits Nutrition OS platform (the “Platform”) is operated by Biohacker Center Platform OÜ (registry code 16795881), registered in Estonia at Tööstuse 43-100, 10411 Tallinn, Estonia. These Terms govern your use of the Platform as a practitioner (a coach, nutritionist, or other professional) to manage your clients and deliver their results. By creating an account or using the Platform you agree to these Terms, the Data Processing Agreement, and the Practitioner Privacy Policy.

You must be at least 18 years old and legally able to enter into a contract. You are responsible for the accuracy of your information and for keeping your credentials secure; we recommend enabling two-factor authentication. You are responsible for all activity under your account and for the professionals you authorise to use it.

You are the controller of your client relationship and we act as your processor under the Data Processing Agreement, which you accept in-app before accessing client data. You must have a lawful basis — your client’s consent — for each client whose data you access, keep that data confidential, and use it only for the agreed consultation purposes. You are responsible for the advice you give your clients.

Holohabits provides nutrition, lifestyle, and wellness insights and AI-assisted analysis. It is not a medical device and does not provide medical advice, diagnosis, or treatment, and does not replace your professional judgement or a client’s own healthcare provider.

You agree not to misuse the Platform, including by attempting to disrupt it, access data without authorisation, reverse-engineer it, upload unlawful or infringing content, or process any person’s data without a lawful basis. We may suspend or terminate accounts that breach these Terms or put client data at risk.

Where a paid plan applies, fees, billing cycle, and any taxes are shown at sign-up or on your invoice. Payments are handled by our payment processor; we do not store your card details.

The Platform, its software, and its content remain ours or our licensors’. You may use the Platform only as permitted by these Terms. You retain rights to the data and content you upload, and grant us the limited licence needed to host and process it to provide the service.

The Platform is provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, for the professional advice you give your clients, or for loss arising from your failure to obtain client consent or to comply with applicable law. Nothing in these Terms limits liability that cannot be limited under applicable law.

We may update these Terms from time to time. Material changes are reflected by the “last updated” date above and, where appropriate, notified to you. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of Estonia. For questions, use our contact page.